Privacy policy.

Effective Date: February 2025

Brit-Tec Ltd (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our IT services. By engaging with us, you agree to the terms of this Privacy Policy.

1. Who We Are

Brit-Tec Ltd is a company registered in England and Wales, providing IT services to businesses and individuals. Our registered address is:

29 Bridgford Road, West Bridgford, Nottingham, NG2 6AU.

For any privacy-related queries, please contact us at:

  • Email: contact@brit-tec.com

  • Phone: 07870 677 401

2. Information We Collect

We may collect and process the following data about you:

2.1 Information You Provide:

  • Name, email address, phone number, and other contact details.

  • Business information, such as company name and job title.

  • Details of your IT systems and requirements.

2.2 Information We Collect Automatically:

  • IP address, browser type, and operating system when you visit our website.

  • Usage data about how you interact with our website or services.

2.3 Information from Third Parties:

  • Data from partners or other third-party sources with your consent.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our IT services.

  • To communicate with you regarding support, inquiries, and updates.

  • To comply with legal obligations and protect our legal rights.

  • To improve our website and services.

  • For marketing purposes, where consent has been provided.

4. Legal Basis for Processing

We process your information under the following lawful bases:

  • Contractual Necessity: To fulfill our obligations in providing IT services.

  • Legal Obligation: To comply with applicable laws.

  • Legitimate Interests: For business operations and service improvement.

  • Consent: When you have explicitly agreed to specific uses of your data.

5. Data Sharing and Disclosure

We may share your data with:

  • Service Providers: Third parties who assist in delivering our services.

  • Legal Authorities: If required by law or to protect our rights.

  • Business Transfers: In case of mergers, acquisitions, or sale of assets.

We do not sell your data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Specific retention periods are based on:

  • The duration of our business relationship.

  • Legal and regulatory requirements.

7. Your Rights

Under UK data protection laws, you have the following rights:

  • Access: Request a copy of your data.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure: Request deletion of your data, subject to legal limitations.

  • Restriction: Limit how your data is processed.

  • Portability: Receive your data in a portable format.

  • Objection: Object to data processing based on legitimate interests or direct marketing.

  • Withdraw Consent: Where processing is based on consent.

To exercise these rights, contact us at contact@brit-tec.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

9. International Transfers

If we transfer your data outside the UK or European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your information.

10. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. For detailed information, please refer to our [Cookie Policy].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date.

12. Complaints

If you believe we have not handled your data in accordance with this Privacy Policy, you can contact the UK Information Commissioner’s Office (ICO):

Thank you for trusting Brit-Tec Ltd with your personal data.